Product care & FAQs

What are your implements finished with?

We use a plant-based German liquid wax called OSMO. It is food-safe, non-toxic, hard-wearing, and safer to be chewed on, cooked with, and won’t taint your creations.

What maintenance is recommended to keep them in good condition and appearance?

Wash in warm water, soapy if necessary, to remove greasiness. Dry or set aside to dry. Do NOT leave boards, platters or bowls in direct sunlight to dry. Re-oil as desired, with your choice of quality oil eg coconut, olive, walnut, etc. After a few minutes wipe off surplus oil with a paper towel and set aside. If your implement has been worked hard for some time without oiling; surface oxidation, and cooking marks can be removed or reduced by sanding clean. Use 400grit wet and dry sand paper. Wipe off the wood dust and reoil as above. Our Chopper blades can be sharpened using the same grade of abrasive laid on a flat surface, with the edge of the Chopper blade at a slight angle to it. Stroke the Chopper blade over the abrasive, turning the blade over to sand each side of the edge. Be careful, the edge can become very sharp, especially if made of Maire. 

Will our implements be OK used in hot pans, oils, liquids etc?

Absolutely OK. They are made from extremely hard-wearing NZ Native Timbers chosen for their durability, density and smooth surface. Please do not wash them in a dish washer however, or leave them to cook in the pot, pan etc. As Tom’s grandmother used to say, “Don’t cook the spoon”

Are they suitable for non-stick cookware?

Our range of implements are perfect for non-stick cookware.
Unlike plastic and silicon implements, our implements are strong with a smooth
surface. They will not damage the non-stick surfaces.

Do we make left-handed implements?

Yes, we do. Please contact us with your requirements for any custom=made

Is this timber sustainably / ethically sourced?

All our stock wood is from sustainable sources …. recycled from rural and urban
resources, salvaged from old logging and mill-sites, creeks and river beds, rescued
from arborist’s wood-yards and firewood stacks. No trees are felled specifically to
make our products. Because we can use small pieces, waste is minimal. Anything
not used for making, is good kindling in winter, and we use the shavings on our
garden paths.

What is the cost of shipping within New Zealand?

Within New Zealand, shipping is free for orders over $200.
For orders under $200, the shipping fee ranges from a minimum of $10,
to a maximum of $30, depending on package size.
Most implement packages will be $10 to $15.
Large boards and platters will be in the $20 to $30 range.

What is the cost of shipping internationally?

If you would like items shipped to an International Destination, Please email , telling us the delivery address and what items you require shipped. We will email you back with a quote on delivery costs and payment options.

How long will it take for my order to be delivered?

We use New Zealand Post Couriers. They advise that items couriered to most places within New Zealand will normally take 2-3 working days. Some ‘out of the way’ places do take longer. We allow 4-6 working days. This allows for our packaging time and delivery time to town, along with any possible delays in New Zealand Post. NB We will notify you if this time frame changes, according to Covid19 effects.